The guy is trying to confirm if the girl in the photo is really the one on stage right now. He is puzzled because, in person, the girls looks very different from the photo.
We can see the extreme change, after the make up is applied on one side of her face immediately.
Her left eye appears much larger than her right, after she puts on enlarging contact lens and 3 pairs of false eyelashes
In addition, she applies highlighting and darkening eye shadow colors on different areas of her face to make her face appear smaller and nose bridge higher.